Which of the following is part of a Safety Management System (SMS)?

The concept of a Safety Management System (SMS) is critical in aviation, as it provides a structured approach to managing safety risks. Organizational accountability is a fundamental component of an SMS because it establishes clear lines of responsibility and ensures that all members of the organization understand their roles in promoting and maintaining safety standards. This accountability means that management at all levels is actively involved in safety practices, ensuring compliance with regulatory requirements and fostering a safety culture throughout the organization.

In contrast, flight scheduling, passenger liaison, and marketing aviation services, while important to airline operations, do not specifically address the necessary safety protocols and frameworks required for an effective SMS. They are more related to operational efficiency and customer relations than to the systematic management of safety risks. Therefore, organizational accountability stands out as an essential element within an SMS, highlighting the commitment of the organization to prioritize safety at all levels.